Diagnosing Connection Issues
Old 05-25-2019, 05:46 PM   #1
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Default Diagnosing Connection Issues

My connection to RWK is bad, but it's good to other sites. Why?
Since the connection is horrible for some and fine for others, it is likely a routing issue. Here is what you can do to help us find the problem if and when you are experiencing lag:

We need your help in gathering more information so that we can diagnose and have our datacenter attempt to reroute your traffic to avoid a faulty or overloaded node. For initial diagnosis the best tool available is MTR, which provides us with complete information over time about your the path your data takes to our network.

For Windows, WinMTR is available here:
https://sourceforge.net/projects/winmtr/

For Mac OS X installers are available here:
http://www.finkproject.org/download/
Most modern Macintosh systems will require download of the Intel dmg. Once Fink is installed "fink install mtr" from the terminal will allow you to use MTR. (Note that OS X 10.7 Lion systems require sudo privileges to run MTR.)

For Linux:
Linux operating systems typically have an installation via package managers. If you can't find an easily installable implementation please provide your distribution and we can provide appropriate instructions.


1. Run WinMTR.exe
2. Enter www.racewarkingdoms.com as the host
3. Press Start and wait for 5 minutes of data to collect
4. Press Copy the text to clipboard and paste it to us in an e-mail. Don't paste on the forums.
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Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Old 05-25-2019, 05:54 PM   #2
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Default

keeps telling me site cannot be reached. Is the URL correct?

Had to download. Working now.

Last edited by Drunken Froggie; 05-25-2019 at 06:00 PM..
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Old 05-25-2019, 06:04 PM   #3
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Updated the URL, thanks.
__________________
Computing the probability that at least one of the following events will occur:
P(a or b ... or z) = 1 - P(!a and !b ... and !z)
Probability
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Tracert results for Jimcav on Server 1
Old 08-02-2019, 07:14 AM   #4
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Default Tracert results for Jimcav on Server 1

8:11 am 8/2/19
Server 1, Jimcav
Ran WinMTR for about 10 minutes

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst| Last |
|------------------------------------------------|------|------|------|-------|------|------|
| 192.168.1.1 - 3 | 633 | 616 | 0 | 0 | 0 | 0 |
| wk1.racewarkingdoms.com - 0 | 699 | 699 | 1 | 2 | 75 | 3 |
|__________________________________|_____|_____|__ _|_____|____|_____|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
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Tracert results for Jimcav on Server 2
Old 08-02-2019, 08:27 AM   #5
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Default Tracert results for Jimcav on Server 2

9:23 am 8/2/19
Server 2, Jimcav
Ran WinMTR for a long time, forgot about it

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 2 | 3775 | 3706 | 0 | 0 | 2 | 0 |
| rwk2.racewarkingdoms.com - 0 | 4037 | 4037 | 1 | 2 | 75 | 2 |
|___________________________________________|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Last edited by Jimcav; 08-02-2019 at 08:33 AM.. Reason: Bad formatting, still looks bad
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Ping Results
Old 08-02-2019, 08:44 AM   #6
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Default Ping Results

I don't know why the pings using WinMTR and the tracert command in a DOS window are so low but if I do a plain ping to either server I'm getting 20-25 ms right now. That makes more sense to me than 1 ms in the traces.
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Old 08-15-2019, 11:52 AM   #7
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I got this, 3% loss so far. I'll keep it running for a few hours then repost when I remember it's still running

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 2323 | 0 | 0 | 0 | 0 | 0 |

| rwk1.racewarkingdoms.com - 3 | 2322 | 2253 | 19 | 19 | 28 | 20 |

|________________________________________________| ______|______|______|______|______|______|

WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )
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Old 08-15-2019, 01:59 PM   #8
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after many hours

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| No response from host - 100 | 9054 | 0 | 0 | 0 | 0 | 0 |

| rwk1.racewarkingdoms.com - 1 | 9054 | 8985 | 19 | 19 | 28 | 20 |

|________________________________________________| ______|______|______|______|______|______|
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